the directors

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Carl specialises in facilitating and leading engaging, innovative, and collaborative workshops. He has extensive experience of developing and leading complex multi-faceted change programmes within both commercial and public sector organisations. An ambassador of continuous improvement working, he works with clients to ensure that all projects align, and effort is focused to the optimal outcome. A skilled trainer and practitioner of Lean Six Sigma Methodology, driving business towards Operational Excellence, breaking down silos and encouraging cross functional working.

Carl led the Jersey Harbour and Airport change management programme for three years as they were incorporated from the Government of Jersey to become Ports of Jersey Ltd. This was a vital function in resetting the culture of the organisation as well as planning future modern ways of working within the organisation and gave personnel from all levels of the business reassurance through the transition.

Past projects include a major change project for the Ports of Jersey inspiring confidence and acceptance in the new ways of working.

Carl Appleton
Director of Shape Associates

Darren is an expert in  improving organisational effectiveness. He has over twenty-five years global leadership experience and is an accomplished and respected senior executive with multi-sector experience including delivering on government projects. He achieves excellent results by building collaborative, empowered and diversified teams, and as a proven coach and mentor creates an environment of trust and performance.  

Darren supports businesses and teams as they develop and adapt to the changing business environment by focussing on compliance and integrity. He brings internal and external stakeholders together to ensure a smooth transition, and believes that schools and charities have important roles to play in building a long term, sustainable local community. 

His most recent project saw the turnaround in fortune of a loss-making organisation to deliver a positive swing in EBITDA of £11 million. The change management programme involved regular reviews with the senior leadership team during both the physical organisational restructure and process improvement across all departments. 

Darren Parker
Director of Shape Associates